General Provisions
Commencement of Work
LVL18 Design Corp begins work upon receipt of an order via phone, email, or written confirmation, thereby forming a contractual agreement. Invoices are issued electronically. Bank transfer is the preferred payment method.
Liability
LVL18 Design Corp accepts no liability for any loss or damage arising from the use of its work. All quotations remain valid for 30 days. These Terms and Conditions override any previous agreements.
Termination
LVL18 Design Corp reserves the right to terminate a project in cases of disruptive client behavior or a lack of communication exceeding 60 days.
Client Approval
All design work requires client approval before development begins. Substantial changes to the approved design or scope may incur additional charges.
Client Responsibilities
Clients must supply all agreed-upon materials and ensure they hold rights or permissions for submitted content.
Copyright
LVL18 Design Corp retains copyright ownership of all original artwork and designs. Clients must obtain written permission to alter or reuse designs for commercial purposes.
Browser Compatibility
LVL18 Design Corp takes reasonable steps to ensure cross-browser compatibility but does not guarantee full functionality across all software. Mobile compatibility must be defined and agreed upon prior to project start.
Website Hosting
Hosting and maintenance are provided for existing site pages and minor updates. Clients using third-party hosting are responsible for site upkeep.
SEO and Web Presence Campaigns
Details regarding campaign scope, pricing, and payment are outlined in estimates and invoices. Cancelled campaigns may incur outstanding charges. Non-payment may result in legal action.
Payment Terms
1. Deposit
A 75% deposit is required before work begins. The remaining 25% is due upon project completion. Projects under $1,000 CAD require full payment in advance.
2. Final Payment
Final payment is due per the terms stated on the estimate or invoice. Accounts overdue by more than 30 days may be suspended. Clients agree to cover any reasonable costs, including legal fees, related to debt collection.
3. Ownership
All website code and graphics remain the property of LVL18 Design Corp until full payment is received.
